Privacy Policy

1. Data controller

Lionhost
0, Thesi Tzouli, Markopoulo Attikis, Greece
Email: info@lionhost.gr
Tel: +30 6947 283838

2. What data we collect

• Account details: name, email, phone, address, company (if any)
• Billing and transaction data via WHMCS
• Technical data: IP, server logs, support tickets
• Communication data when you message us or use a form
• Cookies / basic site usage stats (if enabled)

3. Purposes of processing

We process data to: deliver and bill services, identify customers, provide support, security/abuse prevention, legal obligations, and (only on a lawful basis or consent) service updates.

4. Legal basis (GDPR)

• Performance of a contract (providing hosting/VPS etc.)
• Legal obligation (tax, authority requests where required)
• Legitimate interest (network security, fraud prevention)
• Consent (where requested, e.g. non-essential cookies)

5. Sharing with third parties

Data may be shared with payment providers, data centre / infrastructure partners, email delivery and tools required to run the service, only as needed. We do not sell personal data.

6. Retention

We keep data for the duration of the contractual relationship and longer where the law requires (e.g. accounting) or for disputes/security.

7. Your rights

Under the GDPR you may request:

• Access to your data
• Rectification
• Erasure (where applicable)
• Restriction of processing
• Data portability
• Objection / withdrawal of consent

Requests to info@lionhost.gr. You may also lodge a complaint with the Hellenic Data Protection Authority.

8. Security

We apply reasonable technical and organisational safeguards. No system is 100% immune; report suspicious activity immediately.

9. Cookies

We use essential cookies for basic site operation. These do not require prior consent under common GDPR interpretations for strictly necessary cookies.

• Language: stores Greek / English preference
• Session: stable page operation and consent banner state
• Security: protection against abuse where applicable

We do not place advertising or marketing cookies without explicit consent. If optional cookies (e.g. Analytics) are enabled in the future, acceptance will be requested before they load. You can always manage or delete cookies in your browser settings.

10. Changes

This policy may be updated. The current version is published on this page.

Last updated: August 2026